Director of Performance Management
Connecticut Department of Children and Families
Anne has worked in the human services field for thirty-six years, including twenty-five years with the State of Connecticut, where she currently serves as Director of Performance Management for the Connecticut Department of Children and Families. Throughout her career, she has focused on systems change by developing and overseeing accountability practices and leading strategic planning and performance management work.
At DCF, Anne implemented agency-wide utilization of Results Based Accountability (RBA) for internal and contracted-service planning and performance management, and currently uses an outcome-focused approach in disaster-preparedness planning for the agency. She is a leader in Connecticut’s inter-agency RBA projects, and as a certified RBA trainer, she regularly helps colleagues and service providers focus on results to improve their operations and outcomes. Anne is a frequently requested speaker on implementing data-driven, and outcome-focused work across large systems, and has presented at numerous local, regional, and international conferences on data-driven decision-making, managing for results, and strengthening government accountability.
Before entering state service, Anne worked in the non-profit sector for 11 years. She holds a BA degree in English and Experimental Psychology, a MS degree in Counseling and School Psychology, and is an adjunct faculty member in the Criminal Justice Department of the Henry C. Lee College of Criminal Justice and Forensic Sciences at the University of New Haven.
Anne is the author of Stop Spinning Your Wheels: Using Results Based Accountability to Steer Your Agency to Success about implementation of RBA for public or private agency leaders who are ready to focus on outcomes to ensure the people they serve are better off.