Setting up and sustaining a performance management systems for organizations in the public and nonprofit sectors can be challenging. To help get a successful result, we will consider among other elements suggest a way to look at audiences for performance management information, offer possible shortcuts to getting to a viable launch of a system and carefully consider the use of the information the is to be generated.

This half-day seminar will offer seven main suggestions for launching and maintaining a performance measurement system:

• Situation assessment
• Identify motivations for the performance management system
• Plan a sequence of steps to establish and expand a performance management system
• Use effective program interventions that are strategically organized
• Use or adapt existing performance management system frameworks
• Partner with residents and other stakeholders to the performance management system
• Leverage advanced information technology tools in the performance management system

The approach will be interactive and participants are invited to bring a current or proposed performance management system for an organization along to the discussion.

The presenter has extensive experience in performance management at state and nonprofit levels, has authored books and chapters on the topic, and has taught a graduate course in the field.